Terms and Conditions

TERMS AND CONDITIONS

Please see our terms and conditions for full information in classes, fees and cancellation of lessons.

Please note that we operate a cancellation policy at Step On Stage and a full terms notice must be given in writing for the cancellation of all lessons, otherwise a full terms fees will be charged in lieu of notice without exception.

If a teacher misses a lesson then this will be made up at the earliest convenience of the teacher or a refund given. If a student misses a lesson for any reason then please note that this lesson is still payable and not made up- by the teacher under any circumstances. No refunds are given for missed lessons.

The full terms fees are payable in advance of the first lesson each term. We do offer a payment plan option as well so you can spread the fees over monthly payments.

Please see full terms and conditions below.

Terms and Conditions - 2023-2024
1.DEFINITIONS
1.1       ‘AGREEMENT’ means the terms and registration form.
1.2       ‘REGISTRATION FORM’ means the form relating to the booking of the pupil on the course.
1.3       ‘FEE’ means the monetary cost per course of classes as specified.
1.4       ‘PARENT’ means a parent/legal guardian who will be responsible for the payment of fees, and who is the contracting party TO THIS Agreement.
1.5       ‘PREMISES’ means the premises where the classes are held.
1.6       ‘PUPIL’ means the child attending the course, whose details are specified by the parent or carer or guardian on the booking form.
1.7       ‘TERMS’ means these terms and conditions set out in this document and any other special terms and conditions as agreed in writing by Step On Stage.
1.8       ‘STEP ON STAGE’ means the company and school with whom the Parent has entered into this Agreement.
1.9       ‘TEACHER’ means any teacher who works for/at Step On Stage Academy of Performing Arts.

2.         ACCEPTANCE OF TERMS AND CONDITIONS
2.1       The booking and teaching of classes at Step On Stage are subject to these terms and conditions to the exclusion of all other terms and conditions.
2.2       No variation of these terms shall be binding unless agreed in writing by Step On Stage and sent to parents and notification given that there has been a change in the terms and conditions.
2.3       These terms shall be deemed to have been accepted by the Parent and shall be binding on the Parent upon confirmation of the registration form, the payment of the fee and the start of the class, whichever is earlier.
2.4       The parent/carer/guardians agrees to keep the content of Step On Stage classes confidential and not to use any element of our work for commercial purposes or any other training program.

3.         NOTICE OF CANCELLATION

A full terms notice is required in writing for the cancellation of ALL lessons at Step On Stage. If no notice is given then a full terms fees are payable in full. There are no exceptions to this, under any circumstances. If the fees are not paid in lieu of the notice period then Step on Stage reserves the right to claim any outstanding fees through small claims.

Notice of Cancellation – Individual Piano, Singing, Music Theory, Speech and Drama, Musical Theatre, Show Choir & Dance lessons. Should you wish your child to stop classes:
1. A full terms notice is required in writing for the cancellation of ALL lessons at Step On Stage. If no notice is given then a full terms fees are payable in full. There are no exceptions to this, under any circumstances. If the fees are not paid in lieu of the notice period then Step on Stage reserves the right to claim any outstanding fees through small claims.
2. If you have started lessons at the beginning of a term and wish to stop at the end of that same term, then notice must be given by the 5th lesson in writing. Verbal notice is not sufficient. If notice is not given then the full terms fees for the following term will be payable in full without exception.
3. If at the end of your first term, you wish to stop and no notice has been given then the cost of the next terms fees will be payable in full without exception.
4. If you have completed a full term of lessons, from then onwards, if you wish to stop lessons, a full terms notice must be given in writing by the first day of the term, of the following term, prior to leaving.
5. For example if no notice has been given at the start of the summer term, and at the end of the term you inform us that you will not be continuing in the autumn term, the full cost of the autumn terms fees will still be payable.
6. If the correct notice period is not given in writing, then action will be taken to recover the fees.
7. The fees are non-refundable under any circumstances whatsoever.
8. The term dates for the Step on Stage school term are published at the start of the term, and these dates are also available on the website. These are also emailed to parents before the start of the term. Pupils are expected to attend the lessons during the Step on Stage school term. As with any school, if you choose to take your child out of the school term, then the lessons cannot be made up in lieu of your absence during a school term.

Notice of Cancellation for Speech and Drama/Music/Dance lessons: Individual missed lessons

3.3.1 No refunds are given for missed sessions by the student and unfortunately there is no capacity in the system to reschedule them. The cost of this lesson is still payable in full regardless of whether the student attends the lesson or not. We will not make this lesson up to you and no fee will be refunded to you. A cancelled lesson constitutes the whole lesson or part of it. The cancelled lessons will not be made up by the teacher.

If the teacher has to cancel a scheduled lesson, then this lesson will be made up to you at the earliest possible date. If no date can be arranged, then the cost will be deducted from your next terms fees.
All lessons must be paid for, whether or not the student attends.
The term dates for the Step on Stage school term are published at the start of the term, and these dates are also available on the website. These are also emailed to parents before the start of the term. Pupils are expected to attend the lessons during the Step on Stage school term. As with any school, if you choose to take your child out of the school term, then the lessons cannot be made up in lieu of your absence during a school term.
A full terms notice is required in writing for the termination of lessons. If notice is not given for the termination of lessons then a full terms fees will be payable without exception.
If fees are outstanding to Step On Stage for any reason then we will take action to recover the debt.

4. FEES AND PAYMENTS

Fees and invoices will be published before the start of term and will be payable in advance termly on or before first day of the Step On Stage School term. The dates are published on the website and also on the invoices. All fees should be paid via BACS to the school account, details of which are on the invoice.
An administration charge of £15.00 will be made for any cheques which are returned by the bank unpaid.
The full fees for the term must be paid, in full, before or on the first day of the Step On Stage school term as stated on your invoice. A late fee of £12.00 will be charged for all late payments without question. If fees continue to be unpaid a further charge of £15 will be payable for administration costs. If fees still remain unpaid by the Monday after half term then a further fee of £25 will be charged for non-payment of lessons and the student might be removed from the class.
If payments are still outstanding 30 days after the due date, we also reserve the right to charge interest at 2 percent above the Bank of England base rate, on all outstanding fees, on top of the administration charge.
In order to secure a place, a deposit of £50.00 is required when registering for all classes. This deposit is refundable against the first terms fees. However, if a place has been reserved and you choose not to take up your place, and less than 4 week’s notice has been given before the starting date, then the deposit will not be refundable.
Fees cannot be refunded for non-attendance at classes. This includes group classes as well as individual private one-to-one lessons.
Step on Stage reserves the right to alter the fees with a term’s written notice to parents.
We reserve the right to refuse attendance of the student if the fees are outstanding. If the fees are outstanding then action will be taken to recover the fees as well as the costs incurred in the recovery of them.
Fees can be paid in instalments and this is arranged with the school office. Termly fees can be paid in 2,3 or 4 instalments and all parents must complete a payment plan form in order to be able to spread the cost of the fees.

ACCIDENTS
1. Step On Stage does not accept responsibility for the loss or damage of monies, clothing, personal effects or properties of any kind. Items of this kind should not be brought with them to classes unless absolutely necessary. If they are brought to lesson then they remain solely the responsibility of the student.
2. The School does not hold itself responsible for any accident or injury sustained to students outside of the premises (Teaching room) during lessons or on the premises during lessons.
3. None of the venues that we use for our classes will be held responsible for the lost of items brought to classes.

BEHAVIOUR
1. All students are expected to conduct themselves sensibly during all classes, showing self-discipline and respect towards others at all times. Students who damage company equipment or property through misuse or reckless behaviour will be held liable for the full cost of repair or replacement.
2. We have a behaviour policy in place and if bad behaviour persists in cases we will take action to rectify this.
3. We reserve the right to exclude pupils from classes for the following reasons:
Not responding to training.
Not undertaking required work outside class
Misbehaviour or wilful damage.
Rudeness and disrespect to other children and teachers.
Non-attendance.
Breach of school rules
Smoking on school premises
Rudeness and inappropriate behaviour towards teachers and other students.
None compliance with school uniform and failure to be prepared consistently for classes.

7. PARENT RESPONSIBILITY

Students should be collected from the main entrance to the hall or theatre, unless other arrangements have been made. Students should be picked up on time. Any students who are collected more than 15 minutes late on a regular basis will be charged £10.00 to cover the cost of hall hire and staff to look after the student. Please be aware that all our teachers also have other classes to teach which might be in another venue and therefore need to leave at their scheduled time.
Music students should be collected on time. We reserve the right to charge for our extra time, if students are continually picked up late from lessons. Any students who are collected more than 15 minutes late on a regular basis will be charged £10.00
Please inform us if your child is to be collected by anyone other than yourselves. It is vital that we have up to date information for any adult who will collect your child and we will not release a child to any adult unless they have previously been made known to us by you, the parent.
Please ensure that we have the correct contact information for you at all times including name, address, home and mobile telephone numbers, email and an emergency contact. Please also ensure that we have full details on any medical conditions which your child might have and ensure that we receive notification of any changes in circumstances. If your child is going to be absent from a class, or production then please telephone or text the school mobile number as soon as possible on the day of illness/absence – (07973) 900196. Please notify us of all absences.
The parent agrees that all the information set out in the registration form is accurate in all respects and that they will notify Step On Stage of any changes in such information immediately.
The parent acknowledges and agrees that Step On Stage reserves the right to replace any teacher of a class without notice to the parent at any time prior to that class without any liability arising from such a change except in accordance with these terms.

8. UNIFORM

All students for all classes should attend, correctly attired wearing the regulation Step on Stage school uniform for that subject and arts discipline. Long hair must be tied back and not loose. The correct dance or drama shoes should be worn at all times. Pupils not wearing the appropriate clothing will have to sit and watch the class as they will not be covered by our insurance and health and safety policy, and we want to ensure the safety of all the student in our care. Girls should refrain from wearing skirts and any clothing which is worn should be loose fitting to allow for ease of movement in classes. (This is part of Health and Safety regulations. Any pupil may injure themselves or others if not wearing the correct attire, and therefore will not be covered under our insurance.)
Students should not wear sandals, slippers, slip on shoes, crocs or flip flops to any dance, musical theatre or drama class as these are not suitable and can be dangerous for the students and other students.
Music students do not need to wear any regulation uniform. At music concerts and performances we expect concert Dress from all our music students and this will be advised.

9. EXCLUSION OF LIABILITY
9.1 Step On Stage shall not be responsible for any losses that the Parent suffers as a result, except for those losses which it could reasonably foresee would result from the failure to comply with these Terms.

Step On Stage shall not be responsible for losses that result from its failure to comply with these Terms including, but not limited to, losses that fall into the following categories:
loss of income or revenue;
loss of business;

9.2.3    loss of anticipated savings; or
9.2.4    loss of data.
However, this clause 9.2 shall not prevent claims for foreseeable loss of,
or damage to, the Parent’s physical property.
9.3       This clause does not exclude or limit in any way Step On Stage liability for:
9.3.1    death or personal injury caused by our negligence;

fraud or fraudulent misrepresentation; or
any breach of the obligations implied by section 12 of the Sale of Goods Act 1979 or section 2 of the Supply of Goods and Services Act 1982; or losses for which it is prohibited by section 7 of the Consumer Protection Act 1987 to limit liability; or
any other matter for which it would be illegal or unlawful for Step On Stage to exclude or attempt to exclude its liability.
The Parent agrees that any claim against Step On Stage or any practitioner, employee or agent of Step On Stage must be bought within 60 days of the event that gave rise to such claim. The Parent agrees any claim made thereafter should be discussed.
The Parent acknowledges, warrants and undertakes that the maximum aggregate liability of Step On Stage to the Parent.
All warranties and conditions whether implied by statute or otherwise are so far as is permitted excluded from this Agreement

GENERAL
1. Any notices to be sent by either party to the other shall be sent either pre-paid recorded delivery, emailed, first class or registered the post or hand delivered to the address of the relevant party and shall be deemed to have been received by the addressee within 48 hours of posting if sent by the post and immediately if hand delivered.
2. If any court or competent authority decides that any provision of these Terms are invalid, unlawful or unenforceable to any extent, the term will, to that extent only, be severed from the remaining Terms, which will continue to be valid to the fullest extent permitted by law.
3. The failure by either party to enforce at any time or for any period any one or more of the obligations arising under these Terms shall not be a waiver of them or of the right at any time subsequently to enforce all the obligations arising under these Terms.
4. This Agreement constitutes the entire agreement between the parties and supersede all prior agreements and understandings between the parties. It is agreed that no statement, promise or inducement whether written or oral alleged to have been made by either party and which is no contained herein shall be binding or form part of this Agreement.
5. No term of the Agreement will be enforceable under the Contracts (Rights of Third Parties) Act 1999 by any person who is not a party to it.
6. This Agreement shall be governed by English law and each party irrevocably submits to the exclusive jurisdiction of the English courts

Agreement
Please ensure that you have read these terms and conditions and then please sign below. Please retain a copy of your own records and return a copy to us along with your registration form to complete registration. I have read the terms and conditions in full and agree to abide by these in full and understand the requirements. I understand that Step On Stage operate a cancellation policy for all classes, and that a notice period is required as laid out in these terms for the cancellation of lessons and classes.

Read About Our Company

Our performing arts classes

Read About Our School